Listen To A First Call
Listen to how we handle a first call.
Listen To A Service and Direction Call
Listen to how we provide information to your callers.
What Our Clients Say About Us ...
“I would like to commend you and your staff for their courtesy and professionalism when speaking with me, the other directors and funeral home staff, and especially the people that call our funeral homes “after hours.” We finally feel comfortable knowing we do not have to worry about our answering service.”
Richard Holmes - Holmes Funeral Home
Two Weeks Free
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Our Referral Program
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Why Us
The funeral director's answer
Directors’ Choice award winning service ensures every caller receives the comfort and respect they deserve. Our service offering - designed by a funeral director - teams up industry-trained staff and leading edge technology to provide your callers seamless, funeral home quality service. We take care of your callers just as you would - with compassion, knowledge and reassurance. Your reputation is secure in our hands.
When you use Directors' Choice, you can relax in the knowledge that every time we answer a call, your customers will receive the same service you have always provided when they need it most.
In both 2006 and 2007, we were selected for the coveted Canadian Call Management Association (CAMX) Award of Excellence from amongst 150 North American service providers. In 2007 we ranked in the Top 5, achieving a 94.7% average rating over eight categories.
Our Staff
People caring for people
Our staff is our greatest asset. Directors' Choice has created a culture dedicated to serving you, serving your clients and serving each other. We love what we do.
Many of our staff have been with us for over half of the 10 years we have been in business. You will see their photographs throughout our website - one of the ways that we honor them. Their compassion and dedication to helping people in their time of need speaks volumes of their professionalism and outstanding character.